DISCIPLINARY AND GRIEVANCE SITUATIONS

Getting this wrong can be costly, stressful and time consuming

Handling disciplinary or grievance situations can be a very challenging aspect of any management role. But tackling these issues quickly and effectively is a must-have skill set for avoiding costly disruption. Getting it even slightly wrong can result in costly, stressful and time-consuming employment tribunals.
 
MODULE CONTENT
  • How to identify a disciplinary situation
  • Understanding a manager’s statutory roles and responsibilities
  • Awareness of underpinning legislation and case law which drives Disciplinary and Grievance Procedures
  • How to use investigative questioning techniques
  • Differentiation between capability and conduct in disciplinary situations
  • Evidence based, methodical and fair handling of disciplinary situations
  • Understanding and compliance with your company’s disciplinary procedures and the ACAS code of practice
  • How to set SMART objectives against which performance can be managed
  • The use of appropriate communication skills and conflict management in the disciplinary and grievance process

MODULE LEARNING OUTCOMES: the learner will be better able to
  • Take disciplinary action in a timely and appropriate manner
  • Deal with issues pro-actively, constructively and with greater confidence
  • Manage formal disciplinary meetings skillfully in accordance with policy and procedure
  • Develop a basic knowledge and understanding of relevant employment law

COURSE DURATION
1 Day

Enquire now about HANDLING DISCIPLINARY AND GRIEVANCE TRAINING COURSE
+44 (0)1536 533541 or email training@merlinleaders.co.uk
 

DISCIPLINARY AND GRIEVANCE SITUATIONS

VENUE: Merlin Training Suites
COURSE FEE: £300
MULTIPLE MODULE DISCOUNT:
Disciplinary and grievance situations can be booked individually or as part of 8 modules (8 module booking discount available)
CALL: 01536 533696 to discuss
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