The security and privacy of our clients and their
personal information is of prime importance to us. This page has been created
to inform you of the information we need to collect, why we need to collect
such information and how we use the information we collect.
You can browse the shop without the need to tell us who you are or without revealing any personally identifiable information. Personally identifiable information is any piece of information which can be used to uniquely identify, contact, or locate a single person. This includes, but is not limited to a person's full name (if not common), home, billing or other physical address, e-mail address, telephone number or other contact details, credit card numbers and expiration dates.
However, if you wish to make a purchase from the website
the following information must be provided by you so that we are able to
complete your order;
- Your name
- Your e-mail address
- Your billing/shipping address
- Your telephone number
We are the sole owner of the information collected on our website. We may retain personally identifiable information for accounting purposes and general record keeping. Clients can opt to deactivate their account and have their details removed from our database by sending an email to KOOshop@knightsofoldgroup.com
Your Credit Card information is only entered at the
payment processing stage when you decide to make a purchase. This is provided
securely by SAGEPAY or PAYPAL. We do not hold any credit card details from
on-line clients. SAGEPAY or PAYPAL will use your personally identifiable
information to detect and prevent fraud and process your card payment in a secure
and confidential manner.
We will not sell, trade or rent your personally identifiable information to third parties under any circumstances unless we are required to do so by law or to enable us to complete your order. For example when we ship your order we must share your name and address with a shipping company. We only provide the minimum personally identifiable information to a third party that is necessary to complete a requested service.
We monitor the traffic throughout the website and we only use this information to compile overall statistics for our own purposes. The information we track includes IP Address, DNS Name, Browser Type, Page Views, Operating System and Time-stamps. This information is used by us to improve the usability, performance and effectiveness of our website and is not disclosed to any third parties unless we are required to do so by law.
If your personally identifiable information changes or you would like to revise this information on our database, please e-mail your request of change/update of details to KOOshop@knightsofoldgroup.com
This website may provide links to other third party sites which are not under our control. We are not responsible for the practices, content or availability of any such websites. A link does not imply endorsement of, sponsorship of, or any affiliation with the linked site. We provide the link as a convenience only. If you decide to access linked third party websites, you do so at your own risk and we will not be held responsible or liable for any loss or damage caused by the use of or reliance on any third party websites.
We may be required to share personally identifiable
information, and any other information available to us in order to investigate
or prevent, or take action with regard to illegal activity or suspected fraud.